Bene cioè male molto ma molto male...
qualcuno ricorderà che tempo fa chi avesse richiesto un rimborso relativo a spese di spedizione e VAT è stato rimborsato (nel mio caso $14,64).
Il mio ordine consisteva nel solo Upgrade Kit + due bonus (maledetti!)
Perché tali bonus hanno fatto si che il mio ordine passasse alla vawe 2 ciò ad oggi non ancora spedito, causa i ritardi di cui sopra...
Per questo motivo decido di scrivere alla Creative Game Studio chiedendo di rinunciare ai bonus e di ottenere subito l'upgrade kit.
Oggi è arrivata la risposta:
"Sorry for the delay in answering you. Thank you for your patience.
I have checked with the responsible team, if you wish, we could update your shipping method to Two-Waves, where we could send your Free Update Pack immediately without having to give up your free gifts.
For this option, you would need to pay the
USD$8.10 (shipping adjustment+VAT).
If you choose this option, payment must be made by PayPal to:
info@wearecgs.com
If you prefer to proceed with the removal of the free gifts by giving them up, please let us know so we can proceed.
Kind regards"
Cioè prima mi rimborsi perché si è stabilito che le spese sono eccessive e poi mi richiedi quasi gli stessi soldi !?!
Così gli ho riscritto in attesa di una loro risposta e vediamo che succede...
"thanks for your reply,
I am very surprised by your request for shipping adjustment+VAT as I believed that with the last adjustment my order was OK and ready to ship.
Order summary
Subtotal (net): $30.99
Shipping cost (net): $6.00
Tax (VAT): Italy (22%) $6.60
Total discounts: -$8.54
Total paid: $51.23
Refunded: -$14.64
What is incomprehensible to me is why after having reimbursed me,
as shipping and VAT were excessive, now you are asking me to pay an "adjustment",
even because, the cost of the VAT cannot change if the amount does not change...
Hoping you can quickly deal with the problem with my order
Best regards "